{"id":89,"date":"2025-07-09T04:41:29","date_gmt":"2025-07-09T04:41:29","guid":{"rendered":"https:\/\/c4hwxdcb7g.onrocket.site\/?page_id=89"},"modified":"2025-07-15T05:41:34","modified_gmt":"2025-07-15T05:41:34","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/fast-sling-puck.com\/pe\/refund-and-returns-policy\/","title":{"rendered":"Pol\u00edtica de cambios y devoluciones"},"content":{"rendered":"<p class=\"translation-block\">Queremos que est\u00e9s completamente satisfecho con tu compra en <strong>Fast Sling Puck<\/strong>. Si un art\u00edculo no te satisface, puedes devolverlo o cambiarlo* siguiendo los pasos que se indican a continuaci\u00f3n.<\/p><h3>Paso 1: Condiciones de devoluci\u00f3n o cambio<\/h3><p>Para devolver o cambiar su art\u00edculo (por otra talla o color), aseg\u00farese de que se cumplen las siguientes condiciones:<\/p><ul><li>Dispone de 30 d\u00edas desde la recepci\u00f3n del paquete para solicitar una devoluci\u00f3n.<\/li><li>El art\u00edculo debe llevar todas las etiquetas originales y estar en las mismas condiciones en que se recibi\u00f3.<\/li><li>El art\u00edculo debe estar en su embalaje original.<\/li><\/ul><h3>Paso 2: P\u00f3ngase en contacto con nosotros<\/h3><p>Para iniciar una devoluci\u00f3n o cambio, env\u00edenos un correo electr\u00f3nico a contact@fast-sling-puck.com o utilice el formulario de contacto de nuestro sitio web. Incluya los siguientes datos en su correo electr\u00f3nico:<\/p><ul><li>N\u00famero de pedido<\/li><li class=\"translation-block\"><strong>Nombres de los art\u00edculos<\/strong> que desea devolver<\/li><li class=\"translation-block\"><strong>Qu\u00e9 desea<\/strong>: un reembolso, un vale o un cambio (incluyendo talla\/color para el cambio).<\/li><\/ul><h3>Paso 3: Instrucciones de devoluci\u00f3n<\/h3><p>Le responderemos en un plazo de 48 horas con la direcci\u00f3n de devoluci\u00f3n de su art\u00edculo. Tenga en cuenta que los gastos de env\u00edo de la devoluci\u00f3n corren a cargo del cliente. Los art\u00edculos deben devolverse en su estado original. Cualquier art\u00edculo que haya sido lavado, desgastado o al que le falten etiquetas no podr\u00e1 ser devuelto ni reembolsado.<\/p><h3>Paso 4: Confirmar el env\u00edo<\/h3><p class=\"translation-block\">Una vez que hayas enviado el art\u00edculo, confirma por correo electr\u00f3nico que tu devoluci\u00f3n est\u00e1 en camino e incluye el <strong>n\u00famero de seguimiento<\/strong>.<\/p><h3>Paso 5: Tramitar su devoluci\u00f3n<\/h3><p>Una vez que recibamos sus art\u00edculos, los inspeccionaremos y procederemos seg\u00fan su solicitud:<\/p><ul><li class=\"translation-block\"><strong>Reembolso<\/strong>: Recibir\u00e1s un correo electr\u00f3nico de confirmaci\u00f3n una vez que se haya procesado tu reembolso. Los reembolsos suelen aparecer en su cuenta en un plazo de 5 d\u00edas laborables.<\/li><li class=\"translation-block\"><strong>Cambio<\/strong>: Tus art\u00edculos ser\u00e1n cambiados en base a tu solicitud de devoluci\u00f3n, y recibir\u00e1s un email con tu nuevo n\u00famero de pedido una vez procesado.<\/li><\/ul><h3>Art\u00edculos no retornables<\/h3><p class=\"translation-block\">Tenga en cuenta que los siguientes art\u00edculos son <strong>no retornables<\/strong> y <strong>no intercambiables<\/strong>:<\/p><ul><li>Art\u00edculos en venta final<\/li><li>Tarjetas regalo<\/li><li>Productos a medida o personalizados<\/li><li>Art\u00edculos \u00edntimos (por ejemplo, ropa interior, ba\u00f1adores)<\/li><\/ul><p>Estos art\u00edculos no pueden devolverse por motivos de higiene o modificaciones personalizadas.<\/p><h3>Direcciones de devoluci\u00f3n por ubicaci\u00f3n<\/h3><p>Proporcionamos direcciones de devoluci\u00f3n en funci\u00f3n de su ubicaci\u00f3n:<\/p><ul><li class=\"translation-block\"><strong>Americas<\/strong>: Vuelve a Estados Unidos o Australia.<\/li><li class=\"translation-block\"><strong>Europa<\/strong>: Regreso a Francia.<\/li><li class=\"translation-block\"><strong>Asia<\/strong>: Regreso a Australia.<\/li><\/ul><p>Env\u00edenos un correo electr\u00f3nico para obtener la direcci\u00f3n de devoluci\u00f3n correcta. Fast Sling Puck se reserva el derecho de rechazar devoluciones enviadas despu\u00e9s del plazo de 30 d\u00edas o art\u00edculos que no est\u00e9n en las condiciones originales en las que se recibieron. Los reembolsos aprobados se emitir\u00e1n a trav\u00e9s del mismo m\u00e9todo de pago utilizado para la compra. Tenga en cuenta que el tiempo que tarde en aparecer el reembolso en su cuenta puede depender de su banco.<\/p>","protected":false},"excerpt":{"rendered":"We want you to be completely satisfied with your purchase from . If an item doesn&#8217;t suit you, you may return or exchange* it by following the steps below.Step 1: Return or Exchange ConditionsTo return or exchange your item (for a different size or color), please ensure that the following conditions are met:You have 30 [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-89","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund &amp; Exchange Policy - Fast Sling Puck<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Exchange Policy - Fast Sling Puck\" \/>\n<meta property=\"og:description\" content=\"We want you to be completely satisfied with your purchase from . 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